Become A New Patient | Community Behavioral Health

New Patients

Thank you for choosing Community Behavioral Health

We Are Now Accepting New Patients

To start your application process please call our office at (239) 317-0265 or click on the button below.

Learn About Your Patient Portal

Watch the videos below to learn how to use your Patient Portal to easily request refills, complete your forms, manage your appointments, and speak directly with your provider.

How To Create & Log Into Your Patient Portal Account

How To Fill Complete Patient Forms

We Are Now Accepting New Patients

Call us today to become a patient of Community Behavioral Health.

Begin improving your mental health

If you are looking to become a new patient at Community Behavioral Health you must call our office to start the application process. All applications will be carefully reviewed to make sure that we are the right fit for each other. After your application has been approved and you have successfully completed your intake forms, we will schedule you with one of our providers.


Call our office

Please call our office at (239) 317-0265

Or submit a request by clicking the button below.


Schedule your appointment

You will complete a short and simple intake process that should take no longer than 5 minutes.


Complete New Patient Forms

After your appointment is scheduled, you must complete new patient forms before your first appointment. Failure to complete forms may cause a delay in being seen by a provider.

Please have ready before you call to schedule an appointment:
1) Your insurance card

2) Medication list

3) Medical Records (if available)


If you fail to bring in any of these items, your appointment may need to be rescheduled. We look forward to serving you.


We accept the following insurances (updated 2/20/2023):

  • AARP Medicare Complete
  • Aetna
  • Aetna Healthy Kids
  • Aetna Medicare
  • Aetna CVS Health
  • AvMed
  • Florida Blue
  • Beacon Health Options
  • Bind
  • BSN Network
  • CarePlus Medicare
  • Advantage
  • Cigna
  • Cigna Healthsprings
  • Clear Health Alliance
  • ChampVA
  • ComPsych
  • Emblem Health
  • Empire Plan
  • Freedom Medicare
  • Golden Rule
  • HealthSun Health Plans
  • Humana
  • Magellan
  • Medicare
  • Meritain Health
  • Molina
  • Oscar
  • Railroad Medicare
  • Simply
  • Sunshine Allwell
  • Sunshine Medicaid
  • Sunshine Ambetter
  • Tricare
  • United Health Care
  • United Medical
  • Resources (UMR)
  • Optum Behavioral Health
  • Veterans Administration
  • Lee Health
  • WellCare Medicare

Frequently Asked Questions

Please watch this video that gives you step-by-step instructions on how to create an account and log into your Patient Portal account.

The fastest way to request a refill is by logging into your Patient Portal and clicking on the “Prescriptions” button at the top of the page.


Please note that CBH does not process emergency refills. Refills are only processed Monday-Wednesday. Refills must be requested at least 1 week before you run out of medications. Please check when your prescription expires and plan accordingly. Call your pharmacy to check on the status of your prescription before making any refill requests to our office.

Log into your Patient Portal. Click on the “Messages” button in the menu at the top of the page. When you’re on the Messages page, click “Ask A Question”. Complete the form with your request and click “Send Message”.


Please allow up to 48 hours for your provider to respond to your request.

Log into your Patient Portal and click on the “Appointments” button at the top of the page or call our office at 239-317-0265.


CBH has strict late cancelations and no-show policy. You must cancel or reschedule at least 24 hours before your appointment or you will be charged a late cancelation or no-show fee that must be paid before you can schedule your next appointment.

Log into your Patient Portal and click on the “Forms” button at the top of the page.


Watch this video that gives you step-by-step instructions on how to fill out the patient forms in your Patient Portal.